Super User

Super User

Professional Scrum Master course covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises, and teaches what is at the heart of the Scrum and Agile movement.


Scrum Master many times find themselves coping with interpersonal challenges within their teams, communication & negotiation issues, teams dynamics and coping with many types of resistance. They need to go beyond their Scrum Mastering framework and techniques and gain facilitation skills, understand the area of team development, how to handle conflicts and how to lead a change.

This workshop is tailored especially for these needs and integrate the scrum masters day to day activities and their need for management supporting skills.

The workshop will be followed with simulations, games and hands-on exercises, and will be highly interactive. Participants will be expected to bring in challenges from their day-to-day work and time will be allocated to go over these challenges and provide skills and know-how participants can apply in their workplace immediately.


Who will be your instructor?

Yuval Behar, a cognitive behavioral therapist and sport psychologist 

Limor Halfon, Organizational consultant and Agile coach, with vast experience in the Hi-tech industry.



What are the courses outline? 

Facilitation Skills:

  • Setting the stage –
    providing the right boundaries, establishing psychological safety, simulate cases and reactions.
  • Setting the goals and keeping the focus
  • Encouraging an open dialog, coping with resistance, simulate cases and reactions
  • Facilitation tools: parking lots, time boxes, visualizing the flow, powerful questions

Conflict Management Skills:

  • Mediation, moving from the position to the shared needs
  • Reflection, Imago relationship therapy approach to problem solving
  • The cognitive behavioral model (Event, Interpretation, Reaction, Emotion)

Team Development

  • The theory of teams
  • Self-organized, high performance teams
  • Decision Making Processes, the 7 delegation levels
  • Creating versatility, Talent/Skills Matrix
  • Roles in a team
  • Active listening & reflection
  • Motivation
  • Retrospective
  • Thinking and behavior patterns

Leading a change

  • Change & process management
  • Organizational culture
  • Teaming & Resisting, Joining and leading, identifying pains and motivational buttons
  • Organizational/team Assessment
  • Interpersonal skills for one on one conversations


What is the duration of the course?

  • 2 days (16 hours)

 * This workshop is dynamic. Its content will be pending the choices of the participants with regards to the above modules.


This training is available as

Personal coaching, In-company training, public workshop

Sep 09, 2018

Shana Tova!


שתתנו מקום לבלתי צפוי
שתלחצו רק על כפתורי מוטיבציה
שתייצרו שונות ותעבדו איתה יחד
תפרצו גבולות, עשו שינויים, היפרדו מהזאבים...
תקרפצ'ו תפוח עץ ולא פילים, ותטבלו בדבש
שנה טובה מכל צוות אג'ימה!

Aug 21, 2018

Efrat Wasserman

Meet Efrat Wasserman - an agile coach that will energize your organization

Jun 07, 2018

SAFe Advanced SM

This is a formal Scaled Agile certification training.

This two-day course prepares current Scrum Masters for their leadership role in facilitating Agile team, program, and enterprise success in a Scaled Agile Framework (SAFe®) implementation. The course covers facilitation of cross-team interactions in support of program execution and relentless improvement. It enhances the Scrum paradigm with an introduction to scalable engineering and DevOps practices; the application of Kanban to facilitate the flow of value; and supporting interactions with architects, product management, and other critical stakeholders in the larger program and enterprise contexts.

The course offers actionable tools for building high-performing teams and explores practical ways of addressing Agile and Scrum anti-patterns in the enterprise.

Jun 07, 2018

SAFe For Teams

SAFe for Teams - with SP (SAFe Practitioner) Certification
This is a formal Scaled Agile certification training.

Build the skills needed to become a high-performing team member of an Agile Release Train (ART)—and learn how to collaborate effectively with other teams—by becoming a SAFe® 4 Practitioner (SP). During this two-day course, attendees will gain an in-depth understanding of the ART, how it delivers value, and what they can do to effectively perform their role using Scrum, Kanban, and XP.

They will also learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, they’ll learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train.

Jun 07, 2018


This is a formal Scaled Agile certification training.

Develop the skillsets needed to guide the delivery of value in a Lean enterprise—and learn about the activities, tools, and mechanics used to manage backlogs and programs—by becoming a SAFe® 4 Product Owner/Product Manager (POPM). During this two-day course, attendees will gain an in-depth understanding of the Agile Release Train (ART), how it delivers value, and what they can do to effectively perform their role.

They will also learn how to apply Lean thinking to write Epics, break them down into Features and Stories, plan and execute Iterations, and plan Program Increments. Finally, attendees learn about the Continuous Delivery Pipeline and DevOps culture, how to effectively integrate as Product Owners and Product Managers, and what it takes to relentlessly improve the ART.

Jun 07, 2018


This is a formal Scaled Agile certification training.

In this two-day course, attendees will gain an understanding of the role of a Scrum Master in a SAFe enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise, and prepares attendees to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.

Attendees will also discover how to build high performing Agile teams by becoming a servant leader and coach, and how to coach those teams to deliver the maximum business value at scale. SAFe 4 Scrum Master (SSM) certification signifies that people are prepared to perform the role of Scrum Master in a SAFe environment, increasing their value to teams and organizations that are implementing SAFe.